Why can a card transaction be declined?
A card transaction can be declined for several reasons. The decline may be related to the available balance, merchant, transaction type, card status or other authorization checks.
Check your card status
Sign in to your PassCash account and confirm that the card is active and available for use.
Check your available balance
Make sure your available balance is sufficient for the transaction and any applicable fees or currency conversion costs.
Check the merchant
Some merchants, transaction categories or locations may not be supported by the applicable card program.
If the problem continues
Do not repeatedly retry a transaction if you are unsure why it is being declined. Review the transaction information and contact PassCash Support if assistance is required.