A failed withdrawal means PassCash was unable to complete the withdrawal request successfully.
Review the transaction
Open your withdrawal history and locate the failed transaction. Review the transaction status and available details.
Confirm that the correct source wallet and withdrawal account were selected and that the requested amount was entered correctly.
What to do next
- Review the failed withdrawal in your transaction history.
- Check the withdrawal details for any available information about the failure.
- Confirm that the selected withdrawal account is correct.
- Do not repeatedly submit the same withdrawal without first reviewing the failed transaction.
- Contact PassCash Support if you need help identifying the reason for the failure.
Support may request transaction information to investigate the issue and determine the appropriate next step.