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How to Avoid Sending Money to the Wrong PassCash User

Learn how to verify recipient information before sending a PassCash transfer.

Before confirming a PassCash transfer, carefully review the recipient information and transaction amount.

Verify the recipient

Do not rely only on a display name. Where available, verify the recipient's account identifier or other information provided by the recipient.

Confirm the amount

Review the amount carefully before submitting the transfer and consider any applicable fees shown during the transaction.

Review before sending

Take a moment to review the complete confirmation screen before approving the transfer.

If you make a mistake

Contact PassCash Support as soon as possible and provide the transaction details. Depending on the transaction status, cancellation or recovery may not be possible.

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