How to Avoid Sending Money to the Wrong PassCash User

Follow these steps to verify recipient information before sending a PassCash transfer.

Verify the recipient

Before confirming a transfer, carefully review the recipient information shown by PassCash.

Use the correct recipient information

Do not rely solely on a person's display name. Where available, verify the account identifier or other recipient information provided by the recipient.

Confirm the amount

Check the amount carefully before submitting the transfer. Remember that applicable fees may affect the final transaction amount.

Do not rush

Take a moment to review the complete transaction confirmation screen before approving the payment.

If you make a mistake

Contact PassCash Support as soon as possible and provide the transaction information. Depending on the transaction status, cancellation or recovery may not be possible.

Was this article helpful? Let us know if this information helped you.