What is KYC?
KYC means Know Your Customer. Identity verification helps PassCash verify the identity associated with an account and supports account security and applicable compliance requirements.
Why may verification be required?
Certain PassCash services or account functions may require identity verification before they can be accessed. Requirements can depend on your account, location, requested service and other applicable requirements.
How to complete KYC
- Sign in to your PassCash account.
- Open the identity verification section.
- Enter the requested personal information.
- Upload the requested identification documents.
- Complete any identity checks requested.
- Submit the information for review.
Submit accurate information
Your information should match the documentation you submit. Documents should be clear, readable and valid where applicable.
After submission
Your verification may require a review before it is completed. PassCash may request additional information if the initial submission cannot be verified.
If your verification is unsuccessful or remains pending longer than expected, contact PassCash Support.