KYC, or Know Your Customer, is the process used to verify the identity associated with an account. PassCash may require identity verification before providing access to certain services or account functions.
Why identity verification is required
Identity verification helps protect accounts, reduce fraud, and support applicable compliance requirements.
The verification requirements can depend on your account, location, requested service, and other applicable requirements.
Complete your verification
- Sign in to your PassCash account.
- Open the identity verification section.
- Enter the requested personal information.
- Provide the requested identification documents.
- Complete any additional identity checks presented.
- Submit your information for review.
Make sure your information is accurate
The information you provide should match your supporting documentation. Documents should be valid where required and clear enough to be reviewed.
After submission
Your verification may require additional processing before it is completed. PassCash may request further information if the initial submission cannot be verified.
If your verification fails or remains pending longer than expected, contact PassCash Support.