PassCash may request additional information when the information already submitted cannot be sufficiently verified or when additional checks are required.
What should you do?
- Read the verification request carefully.
- Identify the information being requested.
- Provide accurate and complete information.
- Submit clear supporting documentation where requested.
- Wait for the review to be completed.
Provide accurate information
Information submitted during verification should be truthful, accurate, and consistent with your supporting documentation.
Providing incorrect information can delay or prevent verification.
Need clarification?
If you do not understand a verification request, contact PassCash Support before submitting additional information.